General Website Terms and Conditions
Thank you for visiting the Amerson, LLC ("Spotter," "we," "us," or "our") website at getspotter.io and associated software application(s) (collectively, the "Site").
BINDING AGREEMENT:
BY ACCESSING THE SITE, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE GENERAL WEBSITE TERMS AND CONDITIONS
Users must review: (A) Dispute Resolution and Mandatory Arbitration, (B) Class Action Waiver, (C) Limitation of Liability, (D) Indemnity, and (E) Release.
Non-Compliance Consequence: If you fail to comply with these Terms and Conditions, your permission to use the Site automatically terminates.
Services Definition
Spotter provides "Marketing Services" limited to displaying parking spot locations, facilitating reservations, and collecting fees on behalf of property operators ("Licensors").
Clear Exclusions:
Spotter does not: (i) negotiate license terms; (ii) provide parking; (iii) operate facilities; (iv) accept vehicle custody; or (v) provide services beyond marketing ("Excluded Services").
The Marketing Services and Site are not intended for use by persons under the age of 13.
Licensor Terms and Conditions
Parking spot usage is governed by Licensor's customer agreements or policies in place from time to time, including, without limitation, all terms and conditions related to the use of any Parking Spot.
Users agree to abide by the Licensor Terms and Conditions by making reservations.
Privacy Information
By visiting or using this Site and its related services, contacting us through this Site or making submissions to us or the Site, you consent to our collection and use of personal information as discussed in our Privacy Policy.
User Accounts
Users must provide "current, accurate and complete" information. You are solely responsible for all activity that occurs with respect to your User Account.
Users must maintain password confidentiality and notify us immediately of any security breach or unauthorized use.
Use of Content
The Site and its entire contents, features, and functionality (including but not limited to all information, software, displays, text, images, data, illustrations, files, audio and video clips, documents, other materials and content and the design, selection, and arrangement thereof (collectively, the "Content") is our property.
Restrictions:
You may not reproduce, copy, modify, distribute, create derivative works of, or publicly display, republish, download, store, transmit, or otherwise use any of the Content, except for your personal and non-commercial use.
Commercial Use Restrictions
Unauthorized commercial publication or exploitation of text, images, documents, materials or any other Content is prohibited without our express written consent.
Specific prohibition:
You may not sell, convey, license, sublicense, or resell or attempt any of the foregoing. By way of example and not limitation, you may not resell any Reservation booked through Spotter to a third party without Spotter's express written permission.
Consequences: If such resale is discovered, your Spotter Account may be suspended or revoked, and any existing Reservations voided without refund.
Fees and Payments
You are responsible for all charges, fees, duties, taxes, and assessments arising out of any Reservation.
Your payment of such fees to Spotter constitutes payment to the Licensor solely for purposes of making a Reservation.
You agree that Spotter may charge your credit card, debit card, or other payment mechanism selected by you and approved by Spotter.
Refund Policy:
Except as provided in these Terms and Conditions or when required by law, all fees paid by you are non-refundable.
Cancellations and Refunds
Cancellations are governed by Spotter's cancellation policy in effect at the time of booking.
Post-Usage Policy:
Following the start of the Reservation, all Reservations are non-refundable, regardless of your use or non-use.
Exception: In the event of any error occurs in regard to any fee for Marketing Services, a Reservation, and/or a Parking Spot, Spotter may, in its sole discretion, void a Reservation related to that error and refund appropriate monies.
Reservations purchased on Partner websites are not refundable for any reason.
Promotional Marketing Incentives
Spotter may, from time to time, issue promotional marketing incentives in the form of promotional codes, discounts and credit, coupon codes, Referral Credits (as defined below), or other marketing incentives.
The Marketing Incentives are given for no exchange of value or other consideration and you therefore have no ownership interests or rights in the Marketing Incentives.
Spotter reserves authority to deactivate any Marketing Incentive at any time and for any reason, including, but not limited, to mistake, failure to maintain an updated online account, unauthorized use or suspicion of fraud or abuse.
Usage Requirements:
Incentives (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by Spotter; (iii) may only be used pursuant to the specific terms that Spotter establishes for such Marketing Incentives; and (iv) may expire prior to your use.
Referral Program
Users may earn promotional credits ("Referral Credits") by referring third parties.
Limits:
You may only earn Referral Credits totaling up to $200 within one year of earning your first referral reward.
Expiration: Referral Credits must be redeemed by you or the Referral, as applicable, within 18 months after provided by Spotter to you or the Referral, as applicable, or they shall be forfeited.
Referral Credits are given for no exchange of value or other consideration, and are strictly promotional vouchers with no monetary value.
Trademarks
Names, titles, trademarks, service marks, and logos (collectively, the "Trademarks") displayed on the Site are our registered and/or unregistered common law trademarks or those of third parties.
Nothing contained in the Site should be construed as granting, by implication or otherwise, any license or right to use any Trademark displayed on the Site without our express written permission.
Termination
We reserve the right to suspend or terminate your use of the Marketing Services and/or your User Account in the event you violate any provision of these Terms and Conditions or if you use Spotter services in a fraudulent manner.
Furthermore, we may terminate or suspend access to all or part of this Site at any time, without notice or for any reason.
WARRANTY DISCLAIMERS
THE INFORMATION AND DESCRIPTIONS CONTAINED ON THE SITE ARE NOT INTENDED TO BE COMPLETE DESCRIPTIONS OF ALL TERMS, EXCLUSIONS AND CONDITIONS APPLICABLE TO EVERY PRODUCT OR SERVICE SPOTTER OFFERS, BUT ARE PROVIDED FOR GENERAL INFORMATIONAL PURPOSES.
SPOTTER MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE CONTENT ON THE SITE IS SUITABLE FOR YOUR NEEDS, IS COMPLETE, TIMELY OR RELIABLE.
ALL TEXT, IMAGES AND OTHER CONTENT ON THE SITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, AND/OR NON-INFRINGEMENT.
LIMITATION OF LIABILITY
SPOTTER, ITS AFFILIATES, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS AND REPRESENTATIVES WILL HAVE NO LIABILITY FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, CONSEQUENTIAL, COMPENSATORY, SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES (EVEN IF SPOTTER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF OR RELATING TO THE USE OF, RELIANCE ON OR INABILITY TO USE THE SITE OR THE CONTENT OR MARKETING SERVICES PROVIDED ON OR RECEIVED FROM THE SITE.
PLEASE NOTE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.
Maximum Liability Cap:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SPOTTER'S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND CONDITIONS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES EXCEED THE GREATER OF (1) THE AMOUNTS YOU HAVE PAID OR ARE PAYABLE BY YOU TO SPOTTER FOR USE OF THE SERVICES OVER THE PRIOR YEAR; OR (2) ONE HUNDRED DOLLARS ($100).
Indemnity
You agree to indemnify and hold us, our managers, members, officers, employees, agents and representatives harmless from any loss, liability, claim or demand, including reasonable attorneys' fees and costs, due to or arising out of (i) your use or misuse of the Site; (ii) your breach of these Terms and Conditions; (iii) your breach of any Licensor Terms and Conditions; or (iv) your violation of any third party right.
Dispute Resolution and Mandatory Arbitration
Initial Resolution Attempt:
Spotter is committed to customer satisfaction, so if you have an issue or dispute, we will try to resolve your concerns. But if we are unsuccessful, you may pursue claims as explained in this section.
Users must contact: Spotter Legal Department: Arbitration Claim Manager at [email protected]
If we are not able to resolve your Dispute within sixty (60) days after the day we receive your written notice, you may seek relief through arbitration or in small claims court.
Binding Arbitration Agreement:
Except as specifically stated in this "Dispute Resolution" Section, any dispute, claim or controversy between you and Spotter and/or its subsidiaries, affiliates, and/or any of their respective members, officers, directors, and employees (all such entities collectively referred to herein as the "Spotter Entities") arising out of, relating in any way to, or in connection with the Terms and Conditions, the Site or your use of the Site, or your Personal Information, including those that arose before you accepted these Terms and Conditions, regardless of whether prior versions thereof required arbitration ("Dispute(s)"), shall be resolved exclusively by final, binding arbitration; except that you may bring a qualifying claim over a Dispute in a small claims court.
By virtue of this Dispute Agreement (as defined below), you and Spotter are each giving up the right to go to court and have a Dispute heard by a judge or jury (except as otherwise set forth in this Section).
This means that the Federal Arbitration Act ("FAA") governs, among other things, the interpretation and enforcement of this arbitration agreement and all of its provisions, including, without limitation, the class action waiver set forth below. State arbitration laws do not govern in any respect.
CLASS ACTION WAIVER
YOU AND SPOTTER EACH AGREE THAT WE SHALL BRING ANY DISPUTE AGAINST THE OTHER IN OUR RESPECTIVE INDIVIDUAL CAPACITIES AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE PROCEEDING OR AS AN ASSOCIATION.
IN ADDITION, WE EACH AGREE THAT DISPUTES SHALL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION AND THAT THE ARBITRATOR MAY AWARD RELIEF (INCLUDING INJUNCTIVE RELIEF) ONLY ON AN INDIVIDUAL BASIS. THE ARBITRATOR DOES NOT HAVE THE POWER TO VARY THESE PROVISIONS.
Venue and Choice of Law
These Terms and Conditions are governed by the laws applicable to online services, without regard to conflicts of laws principals.
If, for any reason, a Dispute proceeds in court rather than arbitration, you and Spotter agree to submit to binding arbitration as described in the Dispute Resolution section above.
Entire Agreement
You agree that these Terms and Conditions constitute the entire agreement between you and us with respect to your use of the Site.
You agree that these Terms and Conditions supersede any other agreements between you and us with respect to your use of the Site.
Contact Information
For inquiries, please contact us via email:
Amerson, LLC
Legal Department: [email protected]
Customer Support: [email protected]
Contact purposes include: (i) product/service information; (ii) content reproduction permissions; (iii) DMCA infringement notices; (iv) other legal matters
Last Updated: February 13, 2026