Data Deletion Guide
How to delete your Spotter account and personal data
Last Updated: February 13, 2026
Your Data Rights
You have the right to request deletion of your personal data at any time. This guide explains the process, what data will be deleted, and important considerations before proceeding.
How to Delete Your Account
You can delete your Spotter account directly from the mobile app. Follow these step-by-step instructions:
In-App Account Deletion
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1
Open the Spotter app
Launch the app on your mobile device and log in to your account.
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2
Navigate to Settings
Tap on your profile icon or menu, then select "Settings".
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3
Go to Security
Select "Security" from the settings menu.
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4
Find Delete Account
Scroll down to the "Danger Zone" section and tap "Delete Account".
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5
Confirm deletion
Type "delete my account" in the confirmation field to proceed.
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6
Complete deletion
Tap "Delete My Account" to finalize. Your account will be permanently deleted within 30 days.
What Data Will Be Deleted
When you delete your account, the following information will be permanently removed:
Profile Information
- Name and contact details
- Email address and phone number
- Profile picture
- Saved addresses
- Vehicle information
Account Data
- Login credentials
- Saved payment methods
- Wallet balance (after payout)
- Preferences and settings
- Device identifiers
Transaction History
- Booking history
- Payment records
- Earnings history
- Reviews and ratings given
Location Data
- GPS tracking history
- Parking session locations
- Navigation history
- Listed parking spots
Important Considerations Before Deletion
⚠️ This Action Is Permanent
Once your account is deleted, it cannot be recovered. You will lose access to all your data, including transaction history and wallet balance.
Active Bookings
If you have active parking sessions or scheduled bookings, you must complete or cancel them before deleting your account. The app will prevent deletion if you have pending reservations.
Wallet Balance
Withdraw your available wallet balance before deletion. Any remaining balance below the minimum withdrawal threshold ($50) will be forfeited.
Subscriptions
If you have active subscriptions (e.g., premium parking spots), cancel them through the app or your device's subscription settings before account deletion.
Listed Parking Spots
All your listed parking spots will be removed from the platform. Users who have bookings at your spots will be notified of cancellation.
Data Retention for Legal Compliance
While most of your data is deleted immediately, we are legally required to retain certain information for compliance purposes:
Retained Data (for legal, tax, and fraud prevention purposes):
- Transaction records: Kept for 7 years for tax and accounting compliance
- Dispute records: Retained if you were involved in any disputes or claims
- Fraud prevention data: Device identifiers and behavioral patterns to prevent future fraud
- Legal obligation data: Information required by law enforcement, court orders, or regulatory agencies
This retained data is not accessible to you or other users and is stored securely in compliance with applicable laws (GDPR, CCPA, etc.).
Deletion Timeline
Immediate (Upon Confirmation)
Your account is deactivated and you are immediately logged out. You can no longer access the app.
Within 7 Days
Your profile, payment methods, and personal information are deleted from active databases.
Within 30 Days
All data backups containing your information are permanently erased.
7 Years (Legal Retention)
Only transaction records and legally required data remain, inaccessible to the public.
Alternative Options
If you're not ready for permanent deletion, consider these alternatives:
🔒 Log Out Temporarily
Simply log out to stop using the app without deleting your data. You can return anytime by logging back in.
🔕 Disable Notifications
Turn off push notifications in Settings if you want to take a break without losing your account history.
🚫 Deactivate Listings
Remove your parking spots from public view without deleting your account. You can reactivate them later.
📧 Contact Support
If you have concerns about privacy or data usage, reach out to our support team for assistance.
Alternative Deletion Methods
If you cannot access the mobile app, you can request account deletion through these methods:
Email Request
Send an email to: [email protected]
Subject: "Account Deletion Request"
Include: Your full name, email address, and phone number associated with your account.
We will verify your identity and process the deletion within 10 business days.
Support Request
Contact support: [email protected]
Our support team can guide you through the deletion process or submit the request on your behalf.
Platform-Specific Information
🍎 iOS (App Store)
If you downloaded Spotter from the Apple App Store, you can request account deletion directly through your Apple ID settings under "Request to Delete Your Account" for added transparency.
Note: This is in addition to the in-app deletion process and follows Apple's privacy guidelines.
🤖 Android (Google Play)
Google Play Store users can also access the data deletion option through the Play Store app listing. Look for "Data safety" > "Delete your data" on the Spotter app page.
This directs you to the same in-app deletion process described above.
Your Privacy Rights
Under data protection laws (GDPR, CCPA, etc.), you have the following rights regarding your personal data:
Right to Access
Request a copy of all personal data we hold about you.
Right to Rectification
Correct inaccurate or incomplete information in your profile.
Right to Erasure
Request deletion of your personal data (as described on this page).
Right to Data Portability
Receive your data in a machine-readable format to transfer elsewhere.
To exercise any of these rights, contact us at [email protected] with "Privacy Rights Request" in the subject line.
Need Help?
If you have questions about account deletion or data privacy, we're here to help:
Amerson, LLC
Privacy & Data Protection Team
Email: [email protected]
Support: [email protected]
For deletion requests, please include "Account Deletion Request" in your email subject line and allow up to 10 business days for processing.
Last Updated: February 13, 2026
This guide is provided for informational purposes and is subject to our Privacy Policy and Terms of Use.